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info@vape-wholesale.co.uk
DON'T MISS FREE DELIVERY ORDER ABOVE £200

Frequently Asked Questions (FAQs)

Welcome to Vape Wholesale’s FAQ page. Below are answers to some of the most common questions from our wholesale customers. If you don’t find what you’re looking for, feel free to email us at info@vape-wholesale.co.uk.

1. What Shipping Methods Are Available?

We offer the following shipping options within the UK:

  • Standard Delivery (1–2 Working Days): £7.99

  • Free Delivery: Available on orders over £200 + VAT

Orders placed before 2 p.m. (Monday–Friday) are dispatched the same day. Orders after 2 p.m., on weekends, or public holidays are sent the next working day.

2. How Do I Place an Order?

To place an order:

  1. Register for a trade account on our website.

  2. Browse our catalog and add items to your cart.

  3. Checkout using our secure payment system.

For help placing your order, contact our support team at info@vape-wholesale.co.uk.

3. What Payment Methods Are Accepted?

We accept all major credit and debit cards. All payments are securely processed online.

Note: We do not accept bank transfers, PayPal, or Iwoca Pay at this time.

4. Do You Ship Internationally?

Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.

5. Is Buying Online Safe?

Yes — your safety is our priority. Our website uses SSL encryption and secure checkout systems to protect your personal and payment information.

6. Do I Have to Pay Anything to Return My Items?

If the return is due to an error on our part (e.g., faulty or incorrect items), we will cover the return shipping cost.
If you're returning for any other reason (e.g., change of mind), you will be responsible for return shipping costs.

7. How Do I Return an Item?

To return a product:

  1. Email info@vape-wholesale.co.uk within 10 days of receiving your order.

  2. Include your order number, the item(s) you wish to return, and the reason.

  3. If your return is accepted, we’ll send a return shipping label and return instructions.

Returned items must be unused, in original packaging, and accompanied by proof of purchase.

8. How Many Days Does Shipping Take?

Shipping typically takes 1–2 working days from the date of dispatch.
Orders placed before 2 p.m. Monday–Friday are dispatched the same day.

Have more questions? Our friendly customer support team is always here to help.

📧 Email: info@vape-wholesale.co.uk
📞 Phone: +44 7506 089462
📍 Address: Mill No 3, Higher Swan Lane, Bolton, BL3 3, United Kingdom

FAQs

Shopping

What Shipping Methods Are Available?
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How do I place an Order?
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Payment

What Payment Methods Are Accepted?
Nullam sed neque luctus, maximus diam sed, facilisis orci. Nunc ultricies neque a aliquam sollicitudin. Vivamus sit amet finibus sapien. Duis est dui, sodales nec pretium a, interdum in lacus. Sed et est vel velit vestibulum tincidunt non a felis. Phasellus convallis, diam eu facilisis tincidunt
Do You Ship Internationally?
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
What Payment Methods Are Accepted?
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Returns

Is Buying On-Line Safe?
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Do I have to pay anything to return my items?
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How do I return an item?
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Shipping

How many day take for shipping?
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